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Office Space

Communication

This page includes a sample of work products that demonstrate the fifth core competency of the MPA program: To communicate and interact productively and in culturally responsive ways with a diverse and changing workforce and society at large.

Professional Work Sample: Virtual Events for Municipal Officials 

When the COVID-19 pandemic hit, my colleagues and I at the Massachusetts Municipal Association restructured our typical in-person trainings and conferences for local officials as virtual events. Since March, I have managed over 50 virtual events. In my role as manager, I am responsible for working with members to plan content, recruit and prepare speakers, and coordinate day-of logistics. I also develop written stories about each event that I manage to be included on the MMA's public website and in our monthly news publication. Below is a link to a reflection paper about my work on these events. The buttons below the reflection link to some of the recent webinars that I have worked on covering the issues of cybersecurity, workforce re-entry planning, and economic recovery.

Government Website Transparency Analysis: Marblehead, MA

This paper evaluates the transparency of the government website for the Town of Marblehead, Massachusetts. Following a brief introduction, the paper analyzes the website’s transparency by examining how accessible it is, the balance of positive and negative information, and the comprehensiveness of the information presented. The analysis concludes with a finding that overall, Marblehead has an effective and transparent website that with some improvements, could provide the basis for a move to more comprehensive online service delivery in the future.

 

This paper is a revised version of an assignment completed for Technology in Public Administration in the Fall, 2020 semester.

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